Just created my first subtitles, but I noticed that the automated texts are not correct. So I wanted to edit them, but this is not possible? If so, this is the worst app ever. Sorry...
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Anonymous
•
Jan 14, 2025
yes it is a scam...i tried every possible way to unsubscribe as i am not able to edit anything and all my captions come our wrong. since 3 months im paying $9 every month for this scam. every big company has an option to unsubscribe but this company is so unprofessional they dont even reply you on your email neither cancels my subscription. big scam as im going to write to canva now to stop promoting you guys! i will write everywhere untill this company doesnt get back to me and unsubscribe and stop taking my $9 for free...imaging taking from so many people and nobody getting to use the thing. also they give limited credits for limited times to be used. its just a money making scam. if you dont reply to emails in professional way this what you will get to see about you everywhere!
Arshiya
•
Apr 22, 2025
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Blezzy
•
Mar 28, 2025
Hi there! First of all thanks so much for reaching out and providing feedback. Yes, I am currently working on this feature! And hope to have an update released in the next week or two (depending on the Canva review timeline process). 90% of the videos are accurate, but it can struggle in certain languages, when audio quality is poor, when the language changes, or certain proper nouns that are less common — so I am actively working on this. Always open to more feedback, and thanks for using the app :)
- Alex