I want to cancel my subscription

yes it is a scam...i tried every possible way to unsubscribe as i am not able to edit anything and all my captions come our wrong. since 3 months im paying $9 every month for this scam. every big company has an option to unsubscribe but this company is so unprofessional they dont even reply you on your email neither cancels my subscription. big scam as im going to write to canva now to stop promoting you guys! i will write everywhere untill this company doesnt get back to me and unsubscribe and stop taking my $9 for free...imaging taking from so many people and nobody getting to use the thing. also they give limited credits for limited times to be used. its just a money making scam. if you dont reply to emails in professional way this what you will get to see about you everywhere!